An administrative assistant can be like the hub of a wheel. All good things revolve around this well-organized, dependable, and caring center. It's important, then, that an assistant does everything possible to represent who he or she works for in the best way possible. Four traits no church administrative assistant should be without include:
1. Discretion. The wisdom to refrain from indiscriminately ...
A pastor—with input from his assistant—shares the ten things an assistant and a supervisor can do to increase satisfaction in a support role:
1. Preparation for reality.People regularly tell our church's administrative assistant how blessed she is to work in a church office. She stifles her guffaws. She was fairly "worldly wise" when we hired her, but I think the incredible level of nit-picking, ...
DEVOTIONS Advice From an Experienced Leader Build confidence as you learn the roles and responsibilities of serving as an administrative assistant. interview with Pamela R. Smith
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Pamela R. Smith and her husband, Kenny, oversee Equipping Ministries (www.equippingministries.com; www.churchsecretary.org), a training ministry for churches. She has worked as a church administrator, business manager, and church daycare administrator. Her ministry includes training church administrative staff and other church leaders.
How important is an administrative assistant to the health and ...
The receptionist assists in coordinating all church office activity. Working directly with the entire office and pastoral staff, the receptionist effectively communicates and manages incoming visitors, phone calls, mail and other items as necessary.
Support
The receptionist will support the ministry of the church by attention to the daily administrative responsibilities of the ...
If your church is like most, it accumulates paper faster than you can dispose of it. Sorting through the stacks to determine what is worth saving and what isn't would require a huge investment of time and energy. Isn't it easier just to allow the papers to pile up? No, in the long run, it's not. It is better to review documents regularly and systematically—pitching those the church no longer ...
DEVOTIONS Keeping Confidences Assistants play a key role in protecting confidential and sensitive information. Jeff Hanna
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Much of the information that enters a church office should be shared with members of the church. However, some information should not be shared with even a few people. What information should be kept confidential in a church office, and how can that be done?
Hard Information
This includes personnel and counseling files, notes from the pastor, private correspondence, memos, pledge cards, and individual ...
If the phone rings while you're talking with someone in your office, who takes precedence, the person in front of you or the person on the phone? When you come back from a meeting, what do you deal with first: the pink message slips, the blinking light on your phone, or the computer screen signaling you have e-mail?
Use the Sure Method
Some of the people a church wants to contact don't have a computer. ...
DEVOTIONS Look Good in Print Seven ways to improve your bulletins, newsletters, and other paper communication Mark Rowh
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Church administrative assistants are often assigned the important task of putting together the weekly bulletin for worship, the church newsletter, and other pieces. Here are some ways to help your church present its best image in its printed materials.
1. Clean up the copy. Nothing spoils the impact or integrity of written materials like misspelled words, typos, or grammatical errors. If the administrative ...
Record keeping is a vital function of the church office. Maintaining the church calendar and keeping the membership records requires a significant amount of organizational skill and, of course, diplomacy.
Keeping the Records
Two key words surface when we speak of effective record keeping: continuity and confidentiality.
First, to maintain continuity, we must identify each of the different record-keeping ...
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