Practical Ministry Skills
Welcoming Visitors
You'll never get a second chance to make a first impression.
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You never get a second chance to make a first impression. Nowhere is this phrase more accurate than in the church. These brief and practical handouts equip your congregation to welcome visitors and make them feel at home. You'll explore what works and what does not work when welcoming visitors, and there are specific handouts for greeters and ushers, two important visitor ministries. Each handout can be used at a meeting with your team or to pass out individually to those looking for guidance.

This 22-page resource offers biblical reflection, wisdom from experienced pastors, and practical tips on how to ensure visitors feel welcome when they visit your church.

This Resource contains all of the following:

What the Unchurched See
Put yourself in the shoes of the first-time visitor to our church.

The Right Kind of Welcome
Visitors fear being embarrassed, overwhelmed, or ignored.

Attracting the Outsiders
Take a low-pressure approach to non-traditional visitors.

Why They Don't Come Back
Visitors can be turned off by behavior, buildings, and disorder.

Why They Do Come Back
Growing churches meet the needs of newcomers.

Greeter Tips
The first face a greeter sees is looking for a warm, genuine welcome.

Facility as Ministry
Facility issues can actually be ministry issues.

Ask the Right Questions
Consider the questions visitors will be asking.

Becoming an Inclusive Church
Sometimes we unintentionally exclude people from the church.

Connecting with Young Adults
These nine traits characterize churches that reach young adults.

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Also of Interest
Building an Evangelistic Church
How to guide your church and your leaders into more effective evangelism.

Worship Style Guide
What worship is, and how church leaders can effectively lead congregations through differing approaches.

Premature Harvest
Personal evangelism means planting, watching carefully, and waiting.

In Search of Spiritual Community
The search for connection.

Topics:Assimilation, Authenticity, Health, Newcomers, Outreach, Seekers, Unchurched, Visitors & guests
Filters:Discipleship, Greeter, Hospitality, Nursery, Nursery, Outreach, Usher
References:Acts 28:2, Matthew 5:47, Hebrews 13:2, Luke 14:12
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Displaying 1–2 of 2 comments

Paul Foster

August 16, 2012  4:20pm

So true, too many churches want more visitors but don't think of their own or the safety of the staff, members and the visitors they attract. The Temple in CO, other recent church attacks and disruptions of services all show that they are not prepared for any trouble. We have seen the need and I believe God calls on us to be the Good Stewards of what He provides and brings to us, as well as the Good Shepherd to protect them. With most churches having members with military, career and volunteer experiences and training, some in fire, police, EMS, RN, ME, security, they have folks to form Teams. All they need to do is review risks, develop a Plan and organize to be better prepared.

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Bob Chauncey Church Security Institute

August 16, 2012  4:10pm

It is great to welcome visitors and draw new people to the Lord and His church today. But it is also very important to be the Good Shepherd and be sure that you are prepared to offer them safety and security as part of the value they receive when they visit you. Today, sadly, churches are not as concerned with their safety or security and as a soft target without a Risk Review Audit, a Plan so you can be prepared for any emergency and Teams in place, trained, equipped and practiced to provide the safety security. Too many churches are soft targets, like the theater in Aurora, CO and not like the Family Research Center in DC where they had a Security Officer and he was able to respond and stop an attack in spite of being shot and injured himself, but no one else was shot or killed. This is the difference in being a Good Steward of what He brings. Visit for more info and ideas to help you.

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