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Organizing Your Benevolence Ministry (free sample)

Adapt this sample protocol for a church's benevolence program.
Store Code: PS81
Format: Microsoft Word
Type: Article

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Note: This article is included in our download series, Benevolence Ministry.

Benevolence Fund

The benevolence fund is established according to the church bylaws and constitution with the purpose of meeting people's basic needs. It has no budget for either income or expense. Its receipts consist entirely of designated giving, and its expenses consist of funds disbursed at the direction of the Benevolence Committee.

Benevolence Committee

The Benevolence Committee is a subcommittee of the Church Board. Its members serve for a term of one year. There is no restriction on the number of consecutive years a board member may serve on the Committee. The Committee may comprise at least three members. The maximum number depends on the expected work load.

The objective of this document is to set forth the responsibilities of the Benevolence Committee and the guidelines for discharging those responsibilities. It is not intended to cover all circumstances under which monies may be disbursed from the fund. The Benevolence Committee has ultimate responsibility and accountability over the benevolence fund.


Oversight and Accountability

The Benevolence Committee is accountable to the Church Board. The Committee will interface with the Pastoral/Elder Board when necessary through the Pastor, or the Chairman of the Church Board. The Benevolence Committee chairman will serve as liaison with the senior staff and Church Board. He will meet with the Benevolence Committee when the committee convenes to consider disbursing funds.

Committee Membership

Deacons: Deacons for the committee shall be chosen on an annual basis by the Deacons committee. One deacon will be assigned as committee chairman for the year.

Lay Members: The church's nomination committee shall present suitable candidates for consideration. An interview process shall be conducted to determine suitability, willingness, and spiritual maturity. All members will be trained to understand the committee's purposes, policies, and procedures.


All members will be apprised of the need for extreme confidentially when dealing with personal issues of the needy. All matters should remain within the confines of the committee members. Only the Chair should divulge personal information to appropriate individuals outside of the committee such as to the Pastor and to specific financial, family, or spiritual counselors.


The only regular source of income for the fund is through special or designated offerings. Members of the congregation, however, will not be encouraged to give to the benevolence fund in lieu of giving to the general fund of the church.


The benevolence fund is intended as a source of last resort, to be used when a family or individual requesting assistance has explored all other possibilities of help from family, friends, savings, or investments. It is intended to be a temporary help during a time of crisis.

Assistance from the benevolence fund is intended to be a one-time gift. In unusual circumstances, the Benevolence Committee may decide to help more than once. But under no circumstance is a gift from the benevolence fund to be considered a loan. No gift may be repaid, either in part or in full, in money, or in labor.

If the recipient desires to give to the church at a later time, this individual should be encouraged to give directly to the general fund of the church. At the discretion of the Benevolence Committee chairman, the individual may be informed that the fund accepts designated giving, but only if the person understands this is not a payback of what originally was given.

Those requesting assistance must also be willing to receive financial, family, or spiritual counseling. The Benevolence Committee will not provide help to anyone who, in its estimation, will have negative or irresponsible behavior reinforced by receiving financial assistance.

Those requesting help must be willing to give the committee permission to follow up on any of the information provided to the committee.

Basic Qualifications for Recipients

In order of priority, recipients of funds disbursed from the benevolence fund at the direction of the Benevolence Committee are:

  1. Church members
  2. Regular attendees
  3. Members of the community
  4. Ministries and Christian agencies that serve people with the same needs as those which fit the criteria for assistance from the benevolence fund, but which provide services the church does not
  5. Employees of the church. The Benevolence Fund will occasionally assist staff members in need subject to the guidelines of the employee assistance program.

Disbursement Criteria

The stated purpose of the benevolence fund is to meet peoples' basic needs, such as:

  • Lodging
  • Food
  • Clothing
  • Medical treatment
  • Transportation to or from a place of employment
  • Funeral expenses
  • Initial evaluation and professional counseling appointments

Needs that may not be met by the benevolence fund include:

  • School expenses, business investments, or anything that brings financial profit to the person or family
  • Paying off credit cards. Exceptions can be made when an individual has had to use a credit card in a crisis or emergency (e.g., hospitalization, death, etc.)
  • Needs of individuals who are wanted by the law or for paying fines as a result of breaking the law
  • Housing for unmarried couples
  • Legal fees
  • Penalties relating to late payments or irresponsible actions
  • Private school fees or tuition
  • Business ventures or investments

Financial assistance for counseling will be considered if it is perceived that counseling would directly enable the individual to address a current financial situation. In most cases, this would be limited to an initial counseling appointment. Under special circumstances, additional financial help could be given.

Generally, assistance from the benevolence fund will not exceed $1,500 per person or family (this is a cumulative cap in the unusual case of someone who receives more than one gift from the fund). In very unusual circumstances, families and individuals who are in need of substantial funds (over $1,500) and who have the opportunity to make a life-changing decision can continue to be assisted up to whatever limit the Benevolence Committee deems appropriate. Such cases should be reviewed carefully and, when appropriate, additional accountability should be sought.

Special projects, funded by special offerings designated for the Benevolence Fund, might include supporting local outreach ministries to the poor or providing assistance during times of catastrophe or major crises.

Benevolence Request Process

Source of Request

A Request for Assistance application must be filled out by the person requesting help or by someone who is assisting the person in need. In either case, the person must be in the presence of a representative of the church. This church representative will record references and contacts to validate the need.

Processing the Request

1. The Request for Assistance application is returned to the Church Office in preparation for presentation to the Benevolence Committee. The process takes approximately one week.

2. The committee shall select at least one member to appropriately investigate and verify each request. The information shall be brought back to the committee in a timely manner for assessment and validation.

3. In a meeting or by a telephone conference, the committee reviews the request and comes to a decision.

4. The person making the request is informed of the decision by the Chairman or a designee

5. Checks are written and disbursed. As much as possible, checks from the fund will be payable directly to vendors rather than to the individual requesting assistance.

Types of Assistance

Short-Term Financial: Short-term financial assistance shall consist of payment of specific bills to the applicable vendor. For accountability's sake, no checks or cash shall be given directly to the requestor without approval from the Chair and consensus from the senior Pastor.

Emergency Assistance: All requests for emergency assistance must be first investigated, verified, and validated by at least three committee members, including the Chair. Emergency assistance may take the form of automobile repair, bill payment, purchase of groceries, or other tangible means as allowed by the Chair with consensus from the Pastor.

Transient Assistance: All requests for transient assistance must be first investigated, verified, and validated by at least three committee members, including the Chair. Transient assistance may take the form of automobile repair, bill payment, purchase of groceries, or other tangible means as allowed by the Chair with consensus from the Pastor.

Non-Emergency Assistance: All requests for non-emergency assistance must be first investigated, verified, and validated by at least three committee members, including the Chair. Assistance may take the form of automobile repair, bill payment, purchase of groceries, or other tangible means as allowed by the Chair with consensus from the Pastor.

Non-Financial Assistance: Non-financial assistance may take the form of spiritual, financial, or family counseling; moving assistance; job search, or other forms as deemed appropriate by the Chair with consensus from the Pastor.

Long-Term Assistance: Long-term assistance shall take the form of nursing home care, hospice care, or other form of care as deemed appropriate by the Chair with consensus from the Pastor.

Policy Exceptions

The Chair shall inform the Pastor of any recommendation for a policy exception.


The Chair and at least one committee member shall assess the need for counseling and forward the recommendation to the Pastor.

Referrals to Community Resources

The committee shall keep a data sheet of locally available community services such as utility payment services, emergency shelters, food and clothing programs, etc.

—Rod O'Neil; adapted from Guide to Benevolence Giving for Church and Family, © 2009 by the author and published by Holy Fire Publishing. Used by permission.


  1. Does your church need to create more explicit guidelines for its benevolence ministry?
  2. Which of these guidelines above should your church adopt?
  3. Do you disagree with any of these policies? If so, why
Topics:Administration, Benevolence, Budget, Congregational care, Management, Money, Poor
Filters:Church board, Committee member, Deacon, Finances, Outreach, Pastor, Stewardship

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Displaying 1–5 of 20 comments

jim stark

November 27, 2014  10:42pm

Very well written! I am working now with our benevolence committee to draft a policy like the one above. We need to be wise in who we give funds to. This is a biblical principle. Rodney has a good heart, but he does not talk about being wise stewards of God's money. I have done financial interviews with folks who requested funds for a temporary need, then found out that they were paying for premium cable tv service and high priced cell phone plans. I gently told them that when things get so tough that they have to discontinue these luxuries, then we will consider helping out. The Holy Spirit is part of this process. God gave us brains too- to make wise decisions once we know all the facts.

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pastor psbabu

July 15, 2014  11:23am

i need ur help to build the church plz help me to build , amen thank u .

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Wendell Nelson

February 18, 2014  9:22pm

We are learning the importance of flexing with guidelines like those above - as we have more and more lay leaders who are bringing neighbors who they have been praying for and investing in relationally when they face crisis to our Caring Partners Ministry (benevolence). Often these people are living together, yet unmarried but because of the love and care of our church family are on a trajectory toward God. So - when our staff or lay people bring friends to our Caring Partners ministry - we take faith risks in helping them - trusting God to use our love as a church to draw them to our God - even if they are not perfect or in the family of God.

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Mary Lawrence

February 10, 2014  12:31pm

Rodney, It would be wonderful if Churches could operate without looking like or keeping rules like a business. Here in the U.S. we all answer to the I.R.S. Like business and people the church is audited by the IRS and you better have accurate records.

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Rodney Keith Richardson

December 24, 2013  9:00am

Completely blown away by this sample. Poor in spirit is the church who wishes to be "benevolent" in this fashion. True love and care of the poor and all of those in need is an act of the heart, thus the term "the hands and feet of Christ." The application and review process laid out here is more of a reflection of the "hands and feet of a local banker." While it is always prudent to be good stewards of God's provision, that should never be trumped by heartless and faithless business principles. The church is a living organism - not an organization or worse - a business. Please reconsider bringing the Holy Spirit back into your programs. He can make sure your gifts get into the right hands far better than applications, investigations, and reviews. Thank you. You may send your comments directly to me at rkrichardson@yahoo.com .

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